Privacy Statement

Your personal data

Carers, and professionals working with carers (with the carers’ permission), can enter personal data on this site using the online booking form, which is a secure way to book a place on a course. The information provided is only available to the course provider who is delivering the course for the purposes of contacting you regarding your booking. The information is stored securely on this website and course providers will take a copy of this information for their purposes. VOCAL do not share your information with a third party unless required to do so and we will always seek your consent first. Your personal data and booking information will be stored for 6 months on the website, after which it will be deleted. 

For full details of VOCAL’s privacy and data protection policies please visit the VOCAL website. If you would like access to any personal data held by VOCAL or for your data to be removed from our records, please contact

How this website uses cookies

We want to ensure our website is easy to use and our content relevant to carers. This sometimes involves placing cookies on your computer or mobile device. The cookies we use cannot be used to identify you personally as no personal information such as name, address, telephone number or email addresses are stored within these cookies.

What is a cookie?

Cookies are simple pieces of data stored on your hard drive. They are safe as they cannot be used to disseminate viruses and they can’t be executed as code. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit